Privacy Policy

1. General Provisions

This Privacy Policy (hereinafter the "Policy") sets out the procedure for the collection, storage, processing, and protection of the personal data of users of the OrdaAgro platform (hereinafter the "Platform").

By using the Platform, you agree to the terms set out in this Policy. If you do not agree with these terms, we ask that you refrain from using the Platform.

OrdaAgro operates in accordance with the Law of the Republic of Kazakhstan "On Personal Data and Its Protection".

2. Data Collected

To provide its services, the Platform collects the following data:

3. Purposes of Data Use

The data collected is used solely for the following purposes:

• Providing and improving Platform services
• Preparing AI-based crop recommendations
• Processing satellite monitoring data
• Enabling transactions on the marketplace
• Processing applications for subsidy programs
• Communicating with the user (notifications, alerts)
• Complying with legal requirements

4. Data Protection

OrdaAgro applies the following measures to protect users' personal data:

• SSL/TLS encryption — during data transmission
• AES-256 encryption — during data storage
• Two-factor authentication (2FA) — for account protection
• Servers are located within the Republic of Kazakhstan
• Restriction of data access rights (RBAC)
• Regular security audits and testing

5. Third Parties

OrdaAgro does not sell users' personal data to third parties. Data may be shared with third parties only in the following cases:

• With the explicit consent of the user
• Payment systems (Kaspi, banks) — to process transactions
• Government authorities — under legal requirements
• Satellite data providers (ESA Copernicus) — for monitoring
• Analytics services — aggregated (anonymized) data

6. Contact

If you have questions about this Policy or requests to delete or modify your data, please contact us:

You can also on the contact page send us a message.